Contact Us
Have a question, feedback, or need a little help? Send us a message below and our friendly Kiddo World team will get back to you.
Your questions matter to us!
Every family deserves a great experience. We're here to help make yours special.
A Friendly Team Behind Every Reply.
Every message is read by our Kiddo World team — people who love creative, screen-free play as much as your little ones do.
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Help Choosing the Perfect Toy
Tell us your child's age and interests, and we'll suggest a kit they'll love.
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Order & Delivery Support
Questions about tracking, delivery or your order? We'll help you sort it out.
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Feedback & Ideas
Share your creations, wishes and suggestions — they help us make playtime even better.
Kiddo World family
Find the Help You Need.
Choose the best way to get in touch or find your answer in just a few clicks.
Email Our Team
Have a question? Send us an email, and our friendly team will be happy to help.
info@kiddo-world.com Email UsOrders & Delivery
Need help with your order, tracking information, or delivery? We'll help you find the answers.
Get Order HelpReturns & Refunds
Something not quite right? Learn more about our return process and available options.
Return InformationFrequently Asked Questions
Looking for a quick answer? Explore our helpful FAQ section.
Explore FAQsWe've Got You Covered.
Everything you need for a smooth and happy shopping experience.
Free Shipping Over 40€
Enjoy free shipping on qualifying orders over 40€, subject to our shipping policy.
Shipping Policy30-Day Return Guarantee
Shop with confidence with our 30-day return policy, subject to the applicable return conditions.
Refund PolicySecure Checkout
Shop with peace of mind using secure payment options available at checkout.
Questions? We Have Answers.
Find answers to some of the most common questions from Kiddo World families.
How can I track my order?
Once your order has been dispatched, you'll receive tracking information by email when tracking is available.
How long does delivery take?
Delivery times depend on your country and the selected shipping option. Visit our Shipping Policy for details.
Can I return my order?
Yes, eligible orders can be returned in accordance with our return policy. Check our Refund Policy for full details.
What if I receive a damaged product?
Please contact our support team with your order number and photos of the issue so we can assist you.
How do I access my digital activity book?
Follow the download instructions provided with your purchase. If you need help accessing your digital product, contact our team.
Screen-free fun for curious little minds
Let's Keep the Fun Going! 🌈
Follow along for creative play ideas, product inspiration, special moments, and a little everyday magic.
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